• 1. Information We Collect
• 2. How We Use Your Information
• 3. Information Sharing
• 4. Data Storage & Security
• 5. Your Rights
• 6. Children's Privacy
• 7. Cookies & Local Storage
• 8. Changes to This Policy
• 9. Contact Us

Livingston Pantries ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website or services, you consent to the practices described in this policy.

Account Information

When you create an account or register as a volunteer, we may collect:

• Name (first and last)
• Email address
• Phone number
• Password (stored securely and encrypted)
• Preferred language

Volunteer Information

If you register as a volunteer, we additionally collect:

• Preferred contact method
• Volunteer roles and availability preferences
• Volunteer shift signups and hours logged
• Any notes or special requests you provide

Client/Recipient Information

If you register for food assistance programs, we collect:

• Name and contact information
• Residential address
• Household size and composition
• Information about household members (names, relationships, dates of birth)
• Program preferences and registration details

Automatically Collected Information

When you use our website, we may automatically collect:

• Language preference (stored locally on your device)
• Authentication tokens for keeping you logged in

We use the information we collect to:

• Provide our services: Coordinate food distribution, manage volunteer scheduling, and administer assistance programs
• Communicate with you: Send confirmations, updates about your volunteer shifts, and important notices about our programs
• Improve our services: Understand how our programs are used and make improvements
• Ensure eligibility: Verify that recipients meet program requirements
• Maintain records: Keep accurate records as required for program compliance and reporting
• Protect our community: Prevent fraud and ensure the security of our systems

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We use the following third-party services to operate our website:

• Google Firebase: Provides authentication, database storage, and hosting services. Data is stored on Google's secure servers. See Firebase Privacy Policy
• PayPal: Processes monetary donations. When you donate, you provide payment information directly to PayPal. See PayPal Privacy Policy
• Google reCAPTCHA: Protects our forms from automated abuse. See Google Privacy Policy

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Program Reporting

We may share aggregated, non-identifying statistics about our programs with funding organizations, government agencies, and community partners. This data does not identify individual recipients or volunteers.

We take the security of your information seriously:

• Your data is stored on secure Google Firebase servers located in the United States
• Passwords are encrypted and never stored in plain text
• Access to personal information is restricted to authorized staff members who need it to perform their duties
• We use secure HTTPS connections for all data transmission

You have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We will respond to your request within 30 days.

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

When families register for assistance programs, parents or guardians may provide information about their children (such as names and dates of birth) as part of household composition. This information is:

• Collected only from the parent or guardian, not directly from the child
• Used solely for program administration and determining appropriate assistance
• Protected with the same security measures as all other personal information
• Never shared with third parties for marketing purposes

If you believe we have inadvertently collected information directly from a child under 13, please contact us immediately so we can delete it.

Our website uses minimal cookies and local storage:

What We Store

• Language Preference: We store your preferred language (English or Spanish) in your browser's local storage so we can display the site in your chosen language on future visits.
• Authentication: Firebase uses cookies and local storage to keep you logged in to your account.

Third-Party Cookies

• Google reCAPTCHA: May set cookies to verify you are not a robot when submitting forms.
• PayPal: If you make a donation, PayPal may set cookies on the payment page.

Analytics

We do not currently use analytics tracking services on this website.

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality, such as staying logged in.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes:

• We will update the "Effective Date" at the top of this policy
• For significant changes, we may notify registered users via email
• Your continued use of our website after changes are posted constitutes acceptance of the updated policy

If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your information, please contact us:

Last Updated: January 25, 2026